Privacy Policy
This Privacy Policy explains how Mudjacking Austin ("we," "us," or "the website operator") handles information collected through mudjackingaustin.com/. We operate this website and connect local property owners with independent local contractors. Please read this policy alongside our Terms of Service and Disclaimer.
Information we collect
When you submit a request through a form on this site or place a call to the number shown, we may collect the information you provide, such as your name, phone number, email address, property location or city, and details about the concrete leveling work you are asking about. We collect this only because you chose to send it to us so we can connect you with a local contractor.
We also collect limited technical information automatically, such as your general location, the pages you view, the site that referred you, and basic device and browser details.
How we use your information
We use the information you submit to route your request to one or more independent contractors who serve the Austin area, so they can follow up about a quote or the work you described. We may also use your contact details to respond to questions, prevent abuse of the forms, and improve the site.
We do not sell your personal information. Because our purpose is to connect you with a contractor, the request you submit is shared with the independent contractor or contractors who may handle your job. Those contractors are separate businesses and handle your information under their own practices once it reaches them.
Cookies and analytics
This site may use cookies and basic analytics to measure traffic and improve performance. You can control or disable cookies through your browser settings, though some parts of the site may work differently if you do.
Third parties
The independent contractors we connect you with are third parties, not our employees or agents. Once your request is passed to a contractor, their use of your information is governed by their own policies. This site may also rely on service providers such as hosting and form-processing tools that handle data on our behalf.
Data retention and security
We keep request information only as long as needed to connect you with a contractor and for reasonable record-keeping, then dispose of it. We take sensible steps to protect the information handled through this site, though no internet transmission is completely secure.
Your choices
You can ask us what request information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below.
Children
This site is intended for property owners and adults arranging concrete work. It is not directed to children, and we do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.
Contact
Questions about this policy? Reach us at hello@mudjackingaustin.com or 605 West 9th Street, Austin, TX 78701.